CTI Products RadioPro Betriebsanweisung PDF herunterladen (Seite 47)

RadioPro Dispatch Installation and Configuration Guide

Audio

Audio from Subscriber Radios cannot be heard at the Dispatch PC

PossibleCause

Control Station radio is not receiving audio from subscriber radio.

CorrectiveAction

Increase the volume level on the Control Station radio. Is audio from a subscriber radio heard at the Control

Station radio? If not, check radio system for causes. If audio is heard, then continue with other Possible Causes

listed below.

PossibleCause

IP Gateway is not connected to Control Station Radio.

CorrectiveAction

Ensure that radio is connected to IP Gateway’s DE-9 connector.

PossibleCause

Desk speakers are not turned on or the volume level is set too low.

CorrectiveAction

Turn on desk speakers and set volume level to 50%.

PossibleCause

Audio playback device such as speakers or headset is not configured and listed in the

Audio Presets of the Options

menu.

CorrectiveAction

From the

Edit mode, configure Audio Presets for speakers or headset.

PossibleCause

Select or Unselect volume slider located on the Dispatch client Main Toolbar is set too low.

CorrectiveAction

Increase the Select or Unselect volume slider.

PossibleCause

Radio Controller volume slider is set to “Mute”.

CorrectiveAction

Un-mute the Radio Controller volume slider.

PossibleCause

The audio driver for this Radio Controller may be corrupt. (This could be a possible cause if audio from other Radio

Controllers can be heard.)

CorrectiveAction

From the Edit mode, delete the radio controller using:

Options > Manage Devices > (Select the faulty Address) > Remove.

Then re-enter the deleted address by clicking the button.

Audio from Dispatch PC cannot be heard at the Subscriber Radios

PossibleCause

Microphone or headset is not connected to the Dispatch client PC.

CorrectiveAction

Ensure that microphone or headset is connected to Dispatch client PC. Verify that the VU meter for the

microphone shows appropriate level when a transmission is attempted.

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